Return Policy

Effective Date: December 1st, 2023

 

Thank you for shopping at End of Seasons Sale. We strive to provide you with the best shopping experience, and we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we have outlined our return policy below to ensure a hassle-free process.

 

Eligibility for Returns:

 

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

Returns must be initiated within 10 days of the purchase date.

Items Excluded from Returns:

 

Certain items, such as personalized or customized products, perishable goods, and items marked as "final sale," are not eligible for return.

Return Process:

 

To initiate a return, please contact our customer service team at support@houseofbrands.in with your order number and details of the item you wish to return.

Our customer service team will provide you with a return authorization and instructions on how to return the item.

Return Shipping:

 

Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective item.

We recommend using a trackable shipping service to ensure that your return is received.

Refund Process:

 

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed to the original method of payment within 3 business days.

Exchange Policy:

 

If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item.

Damaged or Defective Items:

 

If you receive a damaged or defective item, please contact us immediately with photos of the damaged product, and we will arrange for a replacement or refund.

Cancellations:

 

Cancellations can only be made before the order has been shipped. Once an order has been shipped, it is subject to the standard return policy.

Contact Information:

 

If you have any questions or concerns about our return policy, please contact our customer service team at support@houseofbrands.in

End of Seasons Sale reserves the right to update or modify this return policy at any time without prior notice. Please review this policy periodically for changes.

 

Thank you for shopping with us!